Frequently Asked Questions
The most common questions about howworks.
How does it work?
Our platform uses millions of profiles and photos, analyzes them, and finds the most suitable matches to the photo/ photos you uploaded.
How can I look through the Twinaway database?
Unfortunately, it’s impossible as it is a violation of our Terms and Conditions. You can see only from 50 up to 1000 pictures with faces, that our AI determined as similar to one in your photos.
How to use Referral Program?
You should share your personal link in your account with friends. When they sign up and make their first purchases, you’ll receive 25% of the amount they paid.
Can I take my money back, if I didn’t find my twin?
In our Terms of Service is defined that "Except when required by law, paid Subscription fees are non-refundable". More information you can find by following the link: https://twinaway.com/terms-of-service
Can I use another withdrawal method instead of Transferwise?
Unfortunately, it’s the only way to withdraw your money from the referral program.